April 2018 Newsletter

 – April 2018 CRA Ontario Newsletter –

 

– Presidents Message –

As I came into work this Saturday morning in April, the thermometer is showing -8 degrees. There is plenty of snow on the ground and both me and the poor robins chirping on the front lawn are wistfully wishing for some warm sunshine and for old man winter to take a hike.

Since it turned out to be a rather slow day due to weather, I took the opportunity to listen to the ARA Show seminar podcasts. They were emailed out a few weeks ago, and if you were unable to attend the seminars in person or missed out on a few, this is a great way to catch up on what you missed. There is a wealth of information and resources on the ARA website and if you haven’t recently logged onto the website, I encourage you to do so and take advantage of all they have to offer you.

We are looking for help on our board, 2nd Vice-President and Director-at-Large (2 positions available). As you know, our association is made up of volunteers, and without volunteers there would be no association. So if you or anyone you know is interested in volunteering to help your association, I highly encourage you to contact one of our board members for further details.

I hope to see you all at the last two events of winter/spring at Crown Verity and Lind Equipment, and stay tuned at craontario.org for upcoming events and registration.

See you on April 18th!

– Lawrence Gingrich, CRA ON President

 

Call for NominationsImage result for call for nominations

Do you have a passion for the rental industry? Are you looking to make a difference?  Do you know someone that does?  The CRA Ontario Board of Directors will have three openings this coming spring.  Elections will be held during our April members meeting being held at Crown Verity.  2nd Vice President and two Directors at Large positions will be available. Please CLICK HERE for the nomination form.

 


 


– April 2018 Members’ Meeting – 

Image result for crown verity

CRA Ontario Members Meeting will be hosted at Crown Verity in Brantford on Wdnesday April 18, 2018. Take this opportunity to see this industry leader behind the scenes and mingle with your fellow association members!

Registration form can be found here. Register early and don’t miss out!

 


Busy season is almost here. Is your equipment protected from theft?

For many rental operators, business will start picking up in the coming months. As you make sure your equipment is rental-ready, don’t forget to also protect it from theft.

Be proactive by registering your equipment — for free —on the National Equipment Register’s (NER) HELPtech database.

As an ARA/CRA member, you may:

• Register up to 1,000 pieces of mobile, off-road equipment on this national database at no cost.

• Receive warning decals from NER to put on equipment so that would-be thieves know your equipment is registered and searchable.

Don’t wait. Contact NER today 866-663-7872 and be sure to let NER know after you have uploaded your equipment information so you can receive your warning decals.



CRA Ontario Dinner  Awards Banquet

March 6 was the first day of Rental Mart in Toronto and as is our custom, we celebrated Industry Professionals who have shown outstanding contributions in their fields.

 

President Lawrence, CRA Ontario President, was unable to attend, but Chairman Paul Van Staveren greeted over 100 members, suppliers, sponsors and guests to this year’s Awards Banquet.

 

With the help of our gracious sponsors Hilti, Cavalier, RentQuip, Tsurumi, Wacker Neuson, Billy Goat, Toro, Weber MT and CRA Insurance we had a fabulous night with lots of laughs, networking and fun.

 

Higgins Event Rentals and Tiffany Party Rentals stepped up to the Tabletop Challenge with stunning displays showing how talented they truly are.  This year the tables were anonymous giving a level playing field and Higgins come away with the people’s choice award, a $1000 credit for product with National Event Supply as well as an article and their picture on the Front Cover of Canadian Rental Service Magazine.  We congratulate and thank both challengers for their time and effort into this challenge.  We are looking forward to continuing this challenge throughout our upcoming banquet award dinners.

The 50/50 draw was awarded to Tyler from Ingersoll Rent All and we hope he was able to put the windfall to good use.  The evening rounded off with entertainment by the Duelling Pianos who had people singing in their seats until closing time!

 

We look forward to seeing you again at our next member meeting in Brantford where we will be hosted by Crown Verity. They have a fun night of networking lined up for us.  Please be sure to attend as we will be conducting our annual elections and your vote matters!

 

Supplier of The Year is presented annually to an Associate Member who is a leader in supplying products and knowledge, is dedicated to the rental industry and regularly supports the activities of the CRA Ontario. The award was presented to Cavalier Industries Ltd and was accepted by Gord Ellis. Cavalier was founded in 1991 by the late Jim Johnson.  Johnson was the recipient of the CRA Award of Merit, an award which recognizes the vision of our leaders, past and present who have made, or are making significant contributions to the development and advancement of the rental industry across our country.  Cavalier is now led by Johnson’s son TJ and daughter Brittni, and represents several industry leading equipment manufacturers, and services the Equipment Rental and Industrial Equipment markets across Canada.  Cavalier provides advanced and innovative equipment solutions to its loyal customers and believes that strong relationships with both its customers and suppliers, are the cornerstone of its success.  With a staff of almost 40 industry professionals, and warehouses in Sturgeon County, Alberta and Whitby, Ontario, Cavalier serves the industry across Canada.  Cavalier has been and continues to be a proud supporter of the Canadian Rental Association. Congratulations!


Image Award (General Tool & Construction)
 is presented annually to the General Tool or Construction Rental Organization that best exemplifies the highest standards of good housekeeping, attractive equipment displays and general rental proficiency. The award was presented to GAL Power Systems and accepted by Diane Gouge & Dustin Hubert of GAL Power. GAL Power has been proudly serving customers for over 30 years through the blackouts, the brownouts and everything in between.  Superior Customer Service and dedication to social responsibility with an eye for innovation has kept GAL Power thriving for over three decades.  Whether supplying new generators, CHP Systems, generator service, fuels systems and TSSA testing or climate control equipment, GAL has striven to always keep focus on their customers. Congratulations!


Image Award (Party & Event)
 is presented annually to a Party or Special Event Rental Organization that best exemplifies the highest standards of service and innovation. The award was presented to Higgins Event Rentals and accepted by Dave Higgins.  Higgins Event Rentals has been serving the GTA Event industry since 1982 and has grown into one of the largest event rental companies in the GTA.  Higgins headquarters runs out of their 56,000sqft. Showroom and warehouse.  With more than 10 five-ton trucks and 75 staff in the summer-time peak, Higgins inventory now boasts over 18 hundred event products.  Higgins serves all customers ranging from Festivals, Sporting Events, Caterers, Tenting & Weddings, to name a few.  Most recently, Higgins sponsored and participated in the Restaurants Canada Show at the Enercare Centre and Festivals & Events Ontario Annual Conference in Hamilton.  Their Motto is “We Care” and “We Make Hosting Events Easier” – words all of their staff live by on a daily basis. Congratulations!


Rental Professional of the Year 
is presented annually to an individual who contributes unselfishly of his or her time and talents to further the aims of CRA Ontario. The award was presented to Michelle Nicol, CERP from Higgins Event Rentals.  Michelle is passionate and dedicated in giving back to the rental industry where she has grown over the past 12 years.  After graduating from Seneca College, Event & Exhibit Design Program in 2006, Michelle quickly realized the opportunities in the Event Rental Industry were right up her alley!  Spending most of her spare time (outside of leading the Festival division at Higgins Event Rentals) serving on various industry related committees and boards such as the CRA Ontario Board, ARA Young Professional Committee, Festivals & Events Ontario Supplier Task Force and the Seneca College Event Management Program Advisory Committee, Michelle likes to keep active in the industry.  Michelle recently renewed her CERP certification and looks forward to continuing to serve the industry she is so passionate about.


CRA Ontario Regional Award
is presented annually to a rental operator or supplier who is involved in CRA events, trade shows and their community to acknowledge and express appreciation for their outstanding service to the Ontario rental industry.  The award was presented to Gord Ellis from Cavalier Industries Ltd. Gord has lived in Burlington for 15 years and has over 30 years’ experience selling equipment to the Canadian rental industry.  Gord started as a Business Development Manager for Cavalier Industries Ltd. in June of 2016.  He has served as Associate Supplier Director for the Canadian Rental Association – Ontario since 2013.  Gord works tirelessly to make sure our suppliers and rental store members get value in their membership and in keeping with that, is Chairman for our Annual Golf Tournament and has grown it to the success it is today, he is the Chairman for the Conference and Product Expo which he was instrumental in creating and is successful today thanks to Gord’s guidance. He was the recipient of the 2015 CRA Ontario Regional Award and in 2016 was awarded Rental Professional of the Year.

– Kim Rixon – Vice President CRA Ontario


Image result for rental mart

RENTAL MART – An Exhibitor’s Perspective

 

Image result for rental martThe International Centre in Mississauga, Ontario located near Toronto’s Pearson International Airport was the site of the 2018 Canadian Rental Mart on March 6-7. This show is held every second year, with the CRA (Ontario) Awards Banquet being held on the Tuesday night. In past years, the Rental Mart was held at the nearby Toronto Congress Centre.

 

Numerous suppliers to industry and their respective company representatives from right across North America were there to show off their latest and greatest equipment. The show also offered two extremely valuable industry related training sessions. The Workshops, Mobile Elevated Work Platform Training presented by Scott Owyen, the Training Manager at Genie, and Workplace Safety Training led by Lucie Giroux, Manager of Health Safety and Environment for Contractors Rental Supply offered training on topics that impact a vast majority of rental operators.

 

Like others, our company, Cavalier Industries Ltd. exhibited again this year. We had equipment from at least a dozen of our Vendor partners, and company representatives from across Canada and the U.S.Image result for cavalier industries

 

When asked about the traffic flow through the two day show, Clyde Arceneaux, Cavalier’s Canadian Business Development Manager answered, “It was Quality over Quantity this year. The Cavalier booth didn’t have as many visitors as we had hoped, however the people that did stop by were knowledgeable, focused and knew exactly what they wanted. They came prepared to do business, and to take advantage of every Show Special that was available to them”.

 

The seasoned show veteran would expect an initial surge of attendees (the “Keeners”) hitting the floor as soon as the doors opened the first day…but that didn’t seem to happen this year. In fact, the rental operators’ attendance the first day was significantly down from previous years. That had the exhibitors and show organizers scratching their heads. Some of the questions heard on the show floor were, “Is this show too close to ARA?”, “Do we have too many shows?”, “How do we create interest from the Nationals?”, “Did the weather impact attendance?”. “Where are the Party Operators and Suppliers?”.

 

The show attendance the second day was noticeably better. “We had all hands on deck in the Cavalier booth more than once, during Day 2”, Arceneaux explained. “I know a few of us missed lunch. We were juggling multiple customers between us, a couple of times. We were definitely busier the second day”.

 

All in all, the consensus was that the show was good, the attendance was down, but nobody was sure why. An industry trade show that offered World Class Workshops and an Awards Banquet that always guarantees a great time should have had better support from the rental operator members.

Submitted by: Gord Ellis, Cavalier Industries Ltd. Business Development ManagerImage result for cavalier industries

CRA (ON) Associate Director

 

 

 



Improve your business with ARA’s upcoming webinarImprove your business with ARA’s upcoming webinar

How can a single document improve your business? Find out during ARA’s upcoming webinar, “Maximizing ARA’s Cost of Doing Business Report.” This webinar will take place on Wednesday, April 25, at 2:30 p.m. Eastern time.

The 90-minute session, which will be spearheaded by Greg Manns of Industry Insights, will cover what the Cost of Doing Business Report is, how to access it and how to make the most of it in order to fine-tune your financial health. Utilizing real-world data from rental operations just like yours, set your business up for success by maximizing the report.

To participate in this webinar, you must have either completed the Cost of Doing Business Survey or purchased the Cost of Doing Business Report. Instructions on how to access the webinar will be sent leading up to the webinar. To purchase the report, visit ARArental.org/go/CODB.


Interested in hosting a CRA event?

Do you want to host an upcoming CRA event?  It is a great way to promote your business and products as well as support your local CRA division.  For more information please contact Kim Rixon – 705-641-8732  or kim@muskokapartyrentals.ca.

Image result for we want you


What is CERP?Image result for cerp ara

The Certified Event Rental Professional (CERP) program, offered exclusively by ARA, is the only rental-specific certification program for those in the party and event rental industry.

This in-depth, self-study program is for individuals who seek a competitive edge and professional credentials. Graduates deliver remarkable results that benefit both their clients and their rental company.

Why do I need it? The CERP program strengthens employee loyalty, creates a safer work environment and delivers:

  • A competitive edge by teaching industry best practices for increasing productivity and profitability.
  • Professional credentials that demonstrate your knowledge, expertise and commitment to the industry.
  • Remarkable results that exceed your clients’ expectations and increase referrals by building essential word-of-mouth.

Did you know that you can write your tents right here in Southern Ontario and you do not have to wait for the Rental Show? Contact a local Proctor today with any questions you may have. Michelle Nicol, CERP (Michelle@Higginseventrentals.com)

Click HERE for more information on becoming CERP certified today!


 


Why Go Green?

The Benefits:

Improve Your Reputation!

By working to be more sustainable you will be supported by companies and individuals Image result for going greenwho are also working towards being green. You will be able to report to sponsors and to the media that your festival is working to have only a positive impact on the community and environment. Your festival can even receive recognition in the form of an award for your efforts. Use your sustainable event to your advantage and have a positive impact while doing it!

Image result for going green save moneyGreen Events Can Save Money!

When planning a green festival it may surprise you that there can actually be financial benefits involved. Remember that you will be focusing on reusing and buying less which saves money, you

will be generating less waste which reduces disposal costs, and you will be reducing your energy bill by being energy conscience! One specific example is that something as simple as collecting name badge holders for reuse at an event of 1300 attendees can save approximately $975 for the event organizer (Source: www.conventionindustry.org).

Music Fans Actually Want Green Events!

According to research by www.GreenerFestivals.com a green festival will appeal more to the attendees:

  • Over 80% think noise, waste and traffic have a negative impact
  • There is a big rise in CO2 awareness at festivals
  • 48% would pay more for greener events
  • 36% say green is important when buying a ticket

Green Events Can Save Resources!

Using recycled materials, recycling materials used, reusing items and reducing materials used can significantly lessen the environmental impact of Image result for green save energyan event. For example a five day event serves 2200 people breaks, breakfasts, lunches and receptions using china instead of plastic disposables, it prevents 1,890 lbs. of plastic from going into a landfill. That’s nearly one tonne! Another example is by not pre-filling water glasses at banquet tables during three days of served lunches for 2200 attendees; 520 gallons of water can be saved

(www.conventionindustry.org).

Article from greenfestivals.ca


Young Professionals Network

Young professionals are the future of the equipment rental industry. That’s why we’re excited to invest in our future leaders through the ARA Young Professionals Network (YPN). This free membership benefit is administered by the ARA Foundation.

Why join? Our mission is to help you learn about the industry, advance your career and establish relationships that will not only help you grow personally and professionally but also ensure a vibrant industry for future generations. Benefits include:

  • Invitations to exclusive YPN events — including the annual YPN networking reception at The Rental Show and “40 Under 40” networking conferences.
  • Access to the online directory, listing all YPN members and their contact information.
  • Details on The Rental Show seminars that are geared toward young professionals.
  • A free subscription to Rental Management, the award-winning monthly magazine dedicated to the success of your equipment rental business.

The Professional Driver Education Program


Image result for ARA The Professional Driver Education Program
The ARA Professional Driver Education Program is a rental-specific online certificate program for construction and general tool employees.
Designed with all aspects of the driving and delivery process in mind, this nine-course program features nearly seven hours of instruction on topics from loading and unloading to Department of Transportation (DOT) regulations and customer service.

  • Improves safety, reduces risk and enhances customer service.
  • Establishes consistent work practices.
  • Identifies safe, operational best practices.
  • Includes checklists and links to pertinent websites.
  • Students who complete the program receive a certificate, uniform patch, hard-hat decal and wallet card.
  • Students complete the nine courses, quizzes, and a final comprehensive exam.

Event Rental Training Courses

The Event Rental Training Courses (ERTC) are in-depth, self-study programs that focus on job-specific training. The courses offer content similar to the Certified Event Image result for ARA Event Rental Training CoursesRental Professional (CERP) program but are designed for members who seek training in just one specific area.

Students who complete ERTC courses and later decide to enroll in the CERP program are eligible to receive credit for up to two ERTC purchases.

CERP?

The Certified Event Rental Professional (CERP) program, offered exclusively by ARA, is the only rental-specific certification program for those in the party and event rental industry.

This in-depth, self-study program is for individuals who seek a competitive edge and professional credentials. Graduates deliver remarkable results that benefit both their clients and their rental company.

The CERP program strengthens employee loyalty, creates a safer work environment and delivers:

  • A competitive edge by teaching industry best practices for increasing productivity and profitability.
  • Professional credentials that demonstrate your knowledge, expertise and commitment to the industry.
  • Remarkable results that exceed your clients’ expectations and increase referrals by building essential word-of-mouth.

Young Professionals (18-40)Image result for ARA Young professionals
Young professionalsare the future of the equipment rental industry. That’s why ARA invests in our future leaders through the Young Professionals Network (YPN). This free membership benefit is administered by the ARA Foundation.
If you’re between the ages of 18-40 and affiliated with an ARA/CRA-member rental operation but have NOT joined YPN, right now is the time.Why? Sign up to be a YPN member between November 1, 2017 and March 1, 2018 to be automatically entered into a drawing for a free trip to ARA’s 2018 Young Professionals Conference, Nov. 14-16 in Santa Fe, NM. (Free trip includes coach class airfare, hotel accommodations at the conference hotel and event registration.)

Image result for ARA Young professionals

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March 2018 Newsletter

 – March 2018 CRA Ontario Newsletter –

 

Presidents Message

The Rental Show and the Rental Mart have come and gone again for another year. This usually means the time has come to refocus on our coming year and the anticipated spring season… Most of us have bought some new equipment which is starting to arrive. What are we going to price it at, who is our target market, or how are we going to market it, all come into our thought process. This is why we are involved in business. The trade show floors have been nothing short of first class this year. Although there are fewer independent operators, the ones that were present were well received.

Those who attended the Ontario Region Awards Banquet were treated to a top notch event. From the tabletop competition , excellent meal and presenting of awards to deserving winners, the night was a huge success. Most people in attendance were reminded of the efforts of the board to provide a strong forum for our region. We are envied for what services we provide to our members and supported by our associates.

We hope to see you all at Crown Verity in Brantford!

 

—————————————————————————— Image result for call for nominations

Do you have a passion for the rental industry? Are you looking to make a difference?  Do you know someone that does?  The CRA Ontario Board of Directors will have three openings this coming spring.  Elections will be held during our April members meeting being held at Crown Verity.  2nd Vice President and two Directors at Large positions will be available. Please see below for the nomination form!

 


 

 Things you should have in place, and need to do if you haven’t already!

Image result for bill 148

As a small business in Ontario it can be difficult to keep track of all the changes that have recently occurred in employment laws.  The most recent change, the Fair Workplaces, Better Jobs Act (bill 148 see link for more information https://www.ontario.ca/page/plan-fair-workplaces-and-better-jobs-bill-148 ), was discussed in the January newsletter so other than the above link, it won’t be part of this article.

For this edition of the newsletter I’ve put together a list of four changes to policies and/or procedures you should have already have in place, and the links to the free resources that will help you catch up if you don’t.

  1. Posters: In Ontario there are several posters that need to be up on your workplace safety board or in a prominent place easily accessible to all your staff. The ministry of labour maintains an online list with links to printable posters that meet the requirements for posting, you can find the list at: https://www.labour.gov.on.ca/english/atwork/posting_training.php
  2. Safety Awareness Training; became mandatory in 2014 under Ontario regulation 297/13 (that’s your green book). The Ministry of labour has a free online training course for workers and supervisors, it can be found at:  https://www.labour.gov.on.ca/english/hs/training/
  3. Workplace Violence & Harassment Prevention; under the amendment of the occupational health and safety act (bill 168) employers need to have policies and procedures in place specific to workplace violence and harassment. The following link is to a guide maintained by the government of Ontario that has a sample policy and procedure that you can use to build your own program:  https://www.ontario.ca/page/understand-law-workplace-violence-and-harassment  At the very end of the guide is two links that will take you to a sample policy and procedure specific to harassment.  This has been a requirement since 2010.
  4. Access for Ontarians with Disabilities Act 2005; referred to by many as AODA it has a series of requirements that employers must meet as of 2010. The first link is the implementation time table found at:  https://accessontario.com/aoda/ . The second link is to free training modules found at: http://accessforward.ca/ .

There are other changes that have occurred during the last eighteen years that are not listed above such as the new working at heights legislation, the requirements to submit a request to the ministry to offer hours of work in excess of 48 but not in excess of 60 (service industry) and new changes such as the cannabis legislation that is coming soon to a workplace near you (currently expected for the 1st of July 2018) to name but a few.

For some the above list is nothing new, for others it may be an eye opening experience, either way, I hope that it can be informative and helpful.

Image result for peter bonish petes rentallHave a great month,

Peter Bonish, CERP, CHRL

 

 



Interested in hosting a CRA event?

Do you want to host an upcoming CRA event?  It is a great way to promote your business and products as well as support your local CRA division.  For more information please contact Kim Rixon – 705-641-8732  or kim@muskokapartyrentals.ca.

Image result for we want you


– April 2018 Members’ Meeting – 

Image result for crown verity

CRA Ontario Members Meeting will be hosted at Crown Verity in Brantford on Wdnesday April 18, 2018. Take this opportunity to see this industry leader behind the scenes and mingle with your fellow association members!

Registration form can be found here. Register early and don’t miss out!

For Anyone Who Doesn’t Know… Who is Crown Verity?

The rental industry is a rapidly expanding market.  Now more than ever, people are elevating the dining experience at their home and business events and you need the tools to meet the new demand.  Crown Verity has been doing this since 1991.  A family built company, we have focused on quality grills, fryers, sinks and patio heaters that are brilliant anywhere.

Our products are designed for high performance in any environment.  Hot or cold, inland or shore side our grills are made completely of 304 stainless steel we know our lineup will outperform and last a lifetime. Crown Verity is meant to stand up to high volumes, long cooking times and is an elegant addition to your line up. Our grills give you commercial kitchen performance outdoors.

 

Our RCB model line of gas grills are made specifically for the rental market and come standard with large wheels for ease of transportation, a lower shelf for storage, extra crash bars to protect the controls and tank brackets that allow two 20lb. tanks to be attached to the unit. If you would prefer larger tanks we offer our CCB model that comes with two horizontal 30 lb. propane tanks. We also have a model that has a single gas connection to accommodate a quick disconnect gas hose to connect to any size propane tank.

Over the past 26 years, chefs and chefs at home have attested to the quality and workmanship of our products.  We can attest to being a Canadian company as our products are proudly built here in Brantford, Ontario.  In the rental industry, you want to know that what you are sending out will exceed expectations ensuring your customers return business in the future.  Return on investment is important, a dedicated customer base will help you achieve that we know our pricing aligns with like models in the industry and will help you to be profitable.

Our service exceeds many of our competitors.  When you call we will answer.  We pride ourselves on providing quick and courteous answers to all inquiries.  We are here to help you be successful. From parts to accessories, we have what you need to keep you and your Crown Verity’s brilliant for life.

Our products are proudly built here in Brantford, Ontario.”


 


How do I manage blue-collar Millennials?

Image result for millennials

This is a question I get often when I am speaking and consulting with organizations in industries where they are struggling to fill industrial or skilled trade jobs with Millennials. Once they finally acquire Millennial talent, they are very interested in learning how to retain them.

In preparation for a recent keynote speech, I met with Rick (not his real name) who manages a team of Millennials who are technicians at a large construction and agricultural equipment dealership. Rick openly shared how he has successfully managed blue-collar Millennials and was able to improve Millennial turnover by 50 percent in six months.

4 Shifts to Better Manage Millennials

1. Replace managing with coaching

Rick found that the “my way or the highway” type of management that he relied on for years was not working with Millennials. Instead, Rick began favoring a leadership style of coaching. The most effective coaching happens when leaders prioritize curiosity over instruction. Resist the urge to give advice and instead give in to asking more questions.

Rick also abandoned micro-managing. Instead, Rick allows more margin for his Millennial workers to fail. More failures equate to more opportunities for coaching.

2. Anticipate the boomerang

Rick realized his perspective on exiting and returning Millennial employees needed to shift. Instead of holding a grudge and viewing former employees as damaged goods, Rick realized the opportunity for turn boomeranging Millennials into the company’s strongest ambassador. Because Millennials are young in their careers and might have limited experience, they may be unaware of how green the grass is currently under their feet.

Rick is now committed to executing exit interviews and leaving the door wide open for Millennials to boomerang back.

3. Adjust feedback frequency 

Like so many other leaders, Rick was faced with the reality of Millennials desiring more feedback at work. In fact, Millennials want 50 percent more feedback than other employees. Rick made tweaks to his schedule and communications to ensure he interacts daily via face-to-face, call/text, and/or email to provide the necessary correction or direction his Millennial employees need to perform.

Rick also participates himself in the increased feedback by soliciting routine anonymous feedback from his team.

4. Rethink quality candidates

Rick decided to stop discarding the resumes where Millennial candidates had multiple jobs over just a few years. As work cycles continue to spin faster in today’s fast times, job hopping is no longer the red flag it once was. Hopping into the same job over and over is the new red flag.

Rethinking the qualities of an ideal candidate and looking at resumes with a fresh perspective, has enabled Rick’s pool of qualified candidates to expand. Rick narrows the talent pool by having candid conversations with candidates via phone or Skype early in the recruiting process.

By Ryan Jenkins, Millennial speaker, Generations Expert.

What is CERP?Image result for cerp ara

The Certified Event Rental Professional (CERP) program, offered exclusively by ARA, is the only rental-specific certification program for those in the party and event rental industry.

This in-depth, self-study program is for individuals who seek a competitive edge and professional credentials. Graduates deliver remarkable results that benefit both their clients and their rental company.

Why do I need it? The CERP program strengthens employee loyalty, creates a safer work environment and delivers:

  • A competitive edge by teaching industry best practices for increasing productivity and profitability.
  • Professional credentials that demonstrate your knowledge, expertise and commitment to the industry.
  • Remarkable results that exceed your clients’ expectations and increase referrals by building essential word-of-mouth.

Did you know that you can write your tents right here in Southern Ontario and you do not have to wait for the Rental Show? Contact a local Proctor today with any questions you may have. Michelle Nicol, CERP (Michelle@Higginseventrentals.com)

Click HERE for more information on becoming CERP certified today!


 



Why Go Green?

The Benefits:

Improve Your Reputation!

By working to be more sustainable you will be supported by companies and individuals Image result for going greenwho are also working towards being green. You will be able to report to sponsors and to the media that your festival is working to have only a positive impact on the community and environment. Your festival can even receive recognition in the form of an award for your efforts. Use your sustainable event to your advantage and have a positive impact while doing it!

Image result for going green save moneyGreen Events Can Save Money!

When planning a green festival it may surprise you that there can actually be financial benefits involved. Remember that you will be focusing on reusing and buying less which saves money, you

will be generating less waste which reduces disposal costs, and you will be reducing your energy bill by being energy conscience! One specific example is that something as simple as collecting name badge holders for reuse at an event of 1300 attendees can save approximately $975 for the event organizer (Source: www.conventionindustry.org).

Music Fans Actually Want Green Events!

According to research by www.GreenerFestivals.com a green festival will appeal more to the attendees:

  • Over 80% think noise, waste and traffic have a negative impact
  • There is a big rise in CO2 awareness at festivals
  • 48% would pay more for greener events
  • 36% say green is important when buying a ticket

Green Events Can Save Resources!

Using recycled materials, recycling materials used, reusing items and reducing materials used can significantly lessen the environmental impact of Image result for green save energyan event. For example a five day event serves 2200 people breaks, breakfasts, lunches and receptions using china instead of plastic disposables, it prevents 1,890 lbs. of plastic from going into a landfill. That’s nearly one tonne! Another example is by not pre-filling water glasses at banquet tables during three days of served lunches for 2200 attendees; 520 gallons of water can be saved

(www.conventionindustry.org).

Article from greenfestivals.ca


Young Professionals Network

Young professionals are the future of the equipment rental industry. That’s why we’re excited to invest in our future leaders through the ARA Young Professionals Network (YPN). This free membership benefit is administered by the ARA Foundation.

Why join? Our mission is to help you learn about the industry, advance your career and establish relationships that will not only help you grow personally and professionally but also ensure a vibrant industry for future generations. Benefits include:

  • Invitations to exclusive YPN events — including the annual YPN networking reception at The Rental Show and “40 Under 40” networking conferences.
  • Access to the online directory, listing all YPN members and their contact information.
  • Details on The Rental Show seminars that are geared toward young professionals.
  • A free subscription to Rental Management, the award-winning monthly magazine dedicated to the success of your equipment rental business.

US$100,000 in scholarships available – Apply now!Image result for ARA scholarship

Diane Van Staveren with Stayner Rental in Stayner, Ontario, benefited from the scholarships offered by the ARA Foundation and its affiliate programs that include the Region 10 Dorothy Wellnitz and Doug Mitchell scholarships.  She is not alone. For the 2017-2018 school year alone, students from Toronto, Calgary and Grand Pointe received a total of US$9,000 in scholarship funding.  Just think how much funding Canadian students can receive for the 2018-2019 school year now that a record $100,0000 in scholarships is available. The only way to find out is to make sure the employees at your rental business or manufacturer/supplier operation know that:

  • 54 scholarships are available, ranging from US$750 to US$5,000 each.
  • Trade, undergraduate and graduate students can apply.Image result for scholarship

To help spread the word, display the scholarship poster that accompanies the November issue of Rental Management in your business for all to see.  “These scholarships can play a vital role in helping our employees gain the education they need and help our businesses and the entire industry become stronger,” says ARA Foundation Chair Rhonda Pedersen, vice president of Pedersen’s Rentals in Vancouver, British Columbia, Canada.  “Assisting students with these scholarships is a main priority of the ARA Foundation’s mission. Thanks to the generous support of those in the industry, the ARA Foundation — the philanthropic arm of the industry — can offer this significant amount of monetary assistance that can go a long way in defraying the high cost of education,” she adds.

Make sure those in your rental operation know about these scholarships and then have them apply at ARAfoundation.com/go/SA.

The March 5 scholarship deadline is almost here, so have your employees apply now

The time to act is now. Employees in your operation who are going to school or plan to go to school in the fall need to apply now for the 54 scholarships, worth a total of US$100,000, that are available from the ARA Foundation and its affiliate programs. The deadline for all applications to be submitted is Monday, March 5.

There are scholarships available for your employees — whether they are going to school to build their technical skills or working toward an associate’s, bachelor’s or master’s degree. These scholarships are for those individuals who want to build their careers in the rental industry.

The scholarships, which range from US$750 to $5,000 each, are a great benefit. Many employees receive more than one scholarship, making the reward even more.

Don’t let this benefit to your employees and your business be missed.

Act now. Learn more and register now at ARAfoundation.com/go/SA.


The Professional Driver Education Program


Image result for ARA The Professional Driver Education Program
The ARA Professional Driver Education Program is a rental-specific online certificate program for construction and general tool employees.
Designed with all aspects of the driving and delivery process in mind, this nine-course program features nearly seven hours of instruction on topics from loading and unloading to Department of Transportation (DOT) regulations and customer service.

  • Improves safety, reduces risk and enhances customer service.
  • Establishes consistent work practices.
  • Identifies safe, operational best practices.
  • Includes checklists and links to pertinent websites.
  • Students who complete the program receive a certificate, uniform patch, hard-hat decal and wallet card.
  • Students complete the nine courses, quizzes, and a final comprehensive exam.

Event Rental Training Courses

The Event Rental Training Courses (ERTC) are in-depth, self-study programs that focus on job-specific training. The courses offer content similar to the Certified Event Image result for ARA Event Rental Training CoursesRental Professional (CERP) program but are designed for members who seek training in just one specific area.

Students who complete ERTC courses and later decide to enroll in the CERP program are eligible to receive credit for up to two ERTC purchases

CERP?

The Certified Event Rental Professional (CERP) program, offered exclusively by ARA, is the only rental-specific certification program for those in the party and event rental industry.

This in-depth, self-study program is for individuals who seek a competitive edge and professional credentials. Graduates deliver remarkable results that benefit both their clients and their rental company.

The CERP program strengthens employee loyalty, creates a safer work environment and delivers:

  • A competitive edge by teaching industry best practices for increasing productivity and profitability.
  • Professional credentials that demonstrate your knowledge, expertise and commitment to the industry.
  • Remarkable results that exceed your clients’ expectations and increase referrals by building essential word-of-mouth.

Young Professionals (18-40)Image result for ARA Young professionals
Young professionalsare the future of the equipment rental industry. That’s why ARA invests in our future leaders through the Young Professionals Network (YPN). This free membership benefit is administered by the ARA Foundation.
If you’re between the ages of 18-40 and affiliated with an ARA/CRA-member rental operation but have NOT joined YPN, right now is the time.Why? Sign up to be a YPN member between November 1, 2017 and March 1, 2018 to be automatically entered into a drawing for a free trip to ARA’s 2018 Young Professionals Conference, Nov. 14-16 in Santa Fe, NM. (Free trip includes coach class airfare, hotel accommodations at the conference hotel and event registration.)

Image result for ARA Young professionals

———————————————————————-

 

 

 

 

February 2018 Newsletter

 – February 2018 CRA Ontario Newsletter –

 

 

 

 

 

 

– Presidents Message – 

Greetings to all!

When you read this most of you should be gearing up for the ARA Show in New Orleans. The chance to get away from the snow and cold, and enjoy some warm sunshine for a few days… I can’t wait!

As far as the show goes it is promising to be the largest ARA Show in years with over 700 booths exhibiting on the show floor. From the keynote session, featuring the “Property Brothers” to educational seminars and show specials on the show floor, there promises to be something there for all. If that isn’t enough, for those of you that need entertainment, Bourbon Street should take care of those needs!

For me personally, I have come to enjoy this time of the year. I used to stress out in the slower winter months of poor cash flow in our seasonal business. However, after 12 years in business, you get to know the cycle and prepare for it and take a breather to recharge for the next busy season.

It is a good time for training and planning for your staff and business. I finally had some time to review the ARA’s Cost of Doing Business report. If you are not participating in this program, you should be… It is a free report provided by the ARA for all who participate in the program. The ability to see how your business compares to the benchmark numbers of the industry you are in, is invaluable.

Webinars provided by the ARA in the winter months can be a great training tool as well. ARA has a wealth of information and resources if you take the time to tap into all it has to offer!

See you all in New Orleans!

– Lawrence Gingrich, CRA Ontario President.


Call for Nominations
Image result for call for nominations

Do you have a passion for the rental industry? Are you looking to make a difference?  Do you know someone that does?  The CRA Ontario Board of Directors will have three openings this coming spring.  Elections will be held during our April members meeting being held at Crown Verity.  2nd Vice President and two Directors at Large positions will be available. Please visit http://www.craontario.org/wp-content/uploads/2018/02/2018-Election-Notice.pdf for the nomination form.


– January 2018 Member Meeting Highlights –

Our largest Member Meeting in recent history was held at Higgins Event Rentals January 17, 2018. If you are in the event industry and missed our January members meeting at Higgins Event Rentals, you missed a fantastic opportunity for networking with industry professionals and hearing from Paul Tobey, owner of Training Business Pros. Paul gave us an enthusiastic presentation on “What our inside advantage is and why it will affect our 2018”.

John & Dave Higgins along with their energetic staff hosted over 100 people for dinner in their showroom offering tours of their 56,000sqft warehouse while showcasing their plans for world domination (at least in the GTA event market). Assisted by Paul Tobey, Higgins has implemented a company strategy that they shared with their entire organization to gain market share and continue the great service Higgins is known for while ensuring profitability.

Guests toured the 56,000sq warehouse led by owners John Higgins & Dave Higgins along with Director of Sales & Marketing, Andrew Zimbel. Upon their return from the warehouse tour, guests enjoyed a variety of hors d’oeuvres from Aqcua Fine Foods and beverages from Junction Craft Brewery.

After cocktail hour, guests took a seat at the long rows of harvest tables elegantly set up in the Higgins large & modern showroom. Tables were dressed with Higgins green linens and fresh floral from Terrain Florals, displayed in Higgins whimsical teapots and serving pieces. Looking around the room, you would have seen a full collection of chairs, linens, multiple tableware and glassware collections, serving platters, cooking equipment and many unique items.

Acqua Fine Foods prepared a wonderful meal for the guests with desserts afterwards.

If you missed your chance in viewing the Higgins showroom and warehouse – give them a call! Their doors are always open and they welcome any industry friends.

Congratulations to the door prize winners! We look forward to seeing everyone at the Rental Show in a few weeks and then the CRA ON Awards Banquet and Dinner in March.


Interested in hosting a CRA event?

Do you want to host an upcoming CRA event?  It is a great way to promote your business and products as well as support your local CRA division.  For more information please contact Kim Rixon – 705-641-8732  or kim@muskokapartyrentals.ca.

Image result for we want you


– CRA Ontario Awards Banquet – Tuesday March 6, 2018 – 

Delta Hotels by Marriott

655 Dixon Road, Etobicoke, ON M9W 1J3

Don’t miss an evening of Entertainment, Awards, Networking Opportunities and the Tabletop Challenge! Register today and don’t forget your 50/50 tickets.

CRA Ontario Awards Banquet

Thank you for your continued support of the CRA Ontario. Please review the Sponsorship Opportunities on how to make your company stand out! 

CRA Ontario Sponsorship Opportunities

!!Attention Rental Operators!!

Compete against your fellow rental operators for the title of “Most Creative Tabletop Design”

We challenge you to come up their most impressive tabletop design and impress your peers at our CRA Ontario Awards Banquet

5’ Round table and 8 banquet chairs will be provided by the hotel.  Rental store is responsible for all table linen, chair covers, napkins and all decorations for one 5’ round table
*Tables will be anonymous until all ballots have been tallied*

Sign up today to reserve your tabletop! 

$1000 prize donated by National Event Supply & feature in Canadian Rental Service Magazine

2018 CRA Ontario Banquet Awards Tabletop Design Challenge

____

$1000 prize donated by National Event Supply & feature in Canadian Rental Service Magazine

____

Compete against your fellow rental operators for the title of “Most Creative Tabletop Design”

____

Sign up today to reserve your tabletop! 

to enter Forward Form to:

Mike Maltby

Awards Banquet Committee Chair

mike@ingersollrentall.ca
Fax:  519-485-6283

 


– April 2018 Members’ Meeting – 

Image result for crown verity

CRA Ontario Members Meeting will be hosted at Crown Verity in Brantford. Take this opportunity to see this industry leader behind the scenes and mingle with your fellow association members!

Registration form can be found here. Register early and don’t miss out!


– May 2018 Members’ Meeting – 


What is CERP?Image result for cerp ara

The Certified Event Rental Professional (CERP) program, offered exclusively by ARA, is the only rental-specific certification program for those in the party and event rental industry.

This in-depth, self-study program is for individuals who seek a competitive edge and professional credentials. Graduates deliver remarkable results that benefit both their clients and their rental company.

Why do I need it? The CERP program strengthens employee loyalty, creates a safer work environment and delivers:

  • A competitive edge by teaching industry best practices for increasing productivity and profitability.
  • Professional credentials that demonstrate your knowledge, expertise and commitment to the industry.
  • Remarkable results that exceed your clients’ expectations and increase referrals by building essential word-of-mouth.

Did you know that you can write your tents right here in Southern Ontario and you do not have to wait for the Rental Show? Contact a local Proctor today with any questions you may have. Michelle Nicol, CERP (Michelle@Higginseventrentals.com)

Click HERE for more information on becoming CERP certified today!


Young Professionals Network

Young professionals are the future of the equipment rental industry. That’s why we’re excited to invest in our future leaders through the ARA Young Professionals Network (YPN). This free membership benefit is administered by the ARA Foundation.

Why join? Our mission is to help you learn about the industry, advance your career and establish relationships that will not only help you grow personally and professionally but also ensure a vibrant industry for future generations. Benefits include:

  • Invitations to exclusive YPN events — including the annual YPN networking reception at The Rental Show and “40 Under 40” networking conferences.
  • Access to the online directory, listing all YPN members and their contact information.
  • Details on The Rental Show seminars that are geared toward young professionals.
  • A free subscription to Rental Management, the award-winning monthly magazine dedicated to the success of your equipment rental business.

US$100,000 in scholarships available – Apply now!Image result for ARA scholarship

Diane Van Staveren with Stayner Rental in Stayner, Ontario, benefited from the scholarships offered by the ARA Foundation and its affiliate programs that include the Region 10 Dorothy Wellnitz and Doug Mitchell scholarships.  She is not alone. For the 2017-2018 school year alone, students from Toronto, Calgary and Grand Pointe received a total of US$9,000 in scholarship funding.  Just think how much funding Canadian students can receive for the 2018-2019 school year now that a record $100,0000 in scholarships is available. The only way to find out is to make sure the employees at your rental business or manufacturer/supplier operation know that:

  • 54 scholarships are available, ranging from US$750 to US$5,000 each.
  • Trade, undergraduate and graduate students can apply.Image result for scholarship

To help spread the word, display the scholarship poster that accompanies the November issue of Rental Management in your business for all to see.  “These scholarships can play a vital role in helping our employees gain the education they need and help our businesses and the entire industry become stronger,” says ARA Foundation Chair Rhonda Pedersen, vice president of Pedersen’s Rentals in Vancouver, British Columbia, Canada.  “Assisting students with these scholarships is a main priority of the ARA Foundation’s mission. Thanks to the generous support of those in the industry, the ARA Foundation — the philanthropic arm of the industry — can offer this significant amount of monetary assistance that can go a long way in defraying the high cost of education,” she adds.

Make sure those in your rental operation know about these scholarships and then have them apply at ARAfoundation.com/go/SA.

The March 5 scholarship deadline is almost here, so have your employees apply now

The time to act is now. Employees in your operation who are going to school or plan to go to school in the fall need to apply now for the 54 scholarships, worth a total of US$100,000, that are available from the ARA Foundation and its affiliate programs. The deadline for all applications to be submitted is Monday, March 5.

There are scholarships available for your employees — whether they are going to school to build their technical skills or working toward an associate’s, bachelor’s or master’s degree. These scholarships are for those individuals who want to build their careers in the rental industry.

The scholarships, which range from US$750 to $5,000 each, are a great benefit. Many employees receive more than one scholarship, making the reward even more.

Don’t let this benefit to your employees and your business be missed.

Act now. Learn more and register now at ARAfoundation.com/go/SA.


Image result for american rental association

Wiarton Willie predicts 6 more weeks of winter….what will YOU do with that time?

Employee training is always a good business investment and with more time in the slower months why not take advantage of the tools from ARA/CRA?  Log into your account with http://www.ararental.org/ to see all the programs and information available to all members of ARA/CRA.

New to the industry?  Have a nagging question you need an answer to but don’t know where to ask?  

Log on and go to the Member to Member Forum under Networking.  You can search previous topics or ask your own question and get answers from members all across North America.

Winter Webinar Series

Each year, we offer easily accessible training that is relevant to all industry segments through the Winter Webinar Series.
In the 2017-2018 series, our experts share ways to improve seasonal hiring and effectively on-board a new employee, learn how fatigue in the workplace impacts a business and discover important information for an OSHA inspection.

Rental U?

Rental U is an exclusive, members-only resource of rental-specific, as well as general Image result for ARA Rental Ubusiness, trainings.
The mix of free and affordable training options will not only help improve overall efficiency and performance, but also boost employee’s confidence and morale.

The Professional Driver Education Program


Image result for ARA The Professional Driver Education Program
The ARA Professional Driver Education Program is a rental-specific online certificate program for construction and general tool employees.
Designed with all aspects of the driving and delivery process in mind, this nine-course program features nearly seven hours of instruction on topics from loading and unloading to Department of Transportation (DOT) regulations and customer service.

  • Improves safety, reduces risk and enhances customer service.
  • Establishes consistent work practices.
  • Identifies safe, operational best practices.
  • Includes checklists and links to pertinent websites.
  • Students who complete the program receive a certificate, uniform patch, hard-hat decal and wallet card.
  • Students complete the nine courses, quizzes, and a final comprehensive exam.

Event Rental Training Courses

The Event Rental Training Courses (ERTC) are in-depth, self-study programs that focus on job-specific training. The courses offer content similar to the Certified Event Image result for ARA Event Rental Training CoursesRental Professional (CERP) program but are designed for members who seek training in just one specific area.

Students who complete ERTC courses and later decide to enroll in the CERP program are eligible to receive credit for up to two ERTC purchases

CERP?

The Certified Event Rental Professional (CERP) program, offered exclusively by ARA, is the only rental-specific certification program for those in the party and event rental industry.

This in-depth, self-study program is for individuals who seek a competitive edge and professional credentials. Graduates deliver remarkable results that benefit both their clients and their rental company.

The CERP program strengthens employee loyalty, creates a safer work environment and delivers:

  • A competitive edge by teaching industry best practices for increasing productivity and profitability.
  • Professional credentials that demonstrate your knowledge, expertise and commitment to the industry.
  • Remarkable results that exceed your clients’ expectations and increase referrals by building essential word-of-mouth.

Young Professionals (18-40)Image result for ARA Young professionals
Young professionalsare the future of the equipment rental industry. That’s why ARA invests in our future leaders through the Young Professionals Network (YPN). This free membership benefit is administered by the ARA Foundation.
If you’re between the ages of 18-40 and affiliated with an ARA/CRA-member rental operation but have NOT joined YPN, right now is the time.Why? Sign up to be a YPN member between November 1, 2017 and March 1, 2018 to be automatically entered into a drawing for a free trip to ARA’s 2018 Young Professionals Conference, Nov. 14-16 in Santa Fe, NM. (Free trip includes coach class airfare, hotel accommodations at the conference hotel and event registration.)

Image result for ARA Young professionals

January 2018 Newsletter

 – January 2018 CRA Ontario Newsletter –

– Presidents Message – 

Happy New Years to all!

As we enter another brand new year we look forward to an upcoming year of endless new opportunities in this amazing industry we are all a part of.

For most of us it is a slower time of the year ,which is a great time to reflect upon past the past year. What has worked well, what has not worked so well and what can be done to improve our systems and processes for the coming year. Thanks to today’s technology it is quite easy to fire up our computers and look at past revenue generated, or missed rentals on a particular piece/s of equipment making the decision making process to add inventory to your fleet much easier.

We have several exciting  events coming up this year, the ARA Show in New Orleans in February and the Rental Mart in March in Toronto to name a few. Both are great events with fantastic networking opportunities with your suppliers and fellow peers. The Rental Mart has some new training events and some world class speakers on stage , followed by an evening of entertainment after the show which promises to make a packed day with education and fun you will not want to miss out on! So get registered today before the seats are all gone!

In April we have an election for our CRA Ontario executive board. If you are anyone in your organization has an interest in running for a seat, I highly encourage you to speak to someone on the board for more information. I can truly testify that what you learn, the networking and the friends you make, more than compensate for the time you put in.

We hope to see you all in sunny New Orleans!


The Rental Show 2018 is almost here. Don’t miss out!

The Rental Show® is a little more than a month away. If you haven’t already registered, do it now.

Why? Take a look at what you can’t afford to miss:

  • A full day of high-energy education.
  • More than 700 exhibitors on the trade show floor, with hundreds of Show-Only Specials.
  • Premium networking events that connect you with peers from around the world.
  • The keynote address featuring the Scott Brothers, Jonathan and Drew, stars of “Property Brothers” on HGTV.
  • Canadian Rental Association events, from the hospitality event to the general meeting.

If that isn’t enough, go for purely selfish reasons, says Doron Broadfoot, president of The Rent-It Store in Saskatoon, Saskatchewan, Canada.

Broadfoot has been attending The Rental Show for years. “Initially, we went to Show to see new products and purchase new products at the best prices we could find,” he says.

While that is still important, “the education and networking portions of the Show are now of more paramount importance to us. Things in our industry are changing so fast. With social media and so much of business conducted in that way now, the seminars that ARA provides on this and other topics have helped us tremendously. The whole gamut of topics that ARA presents, from human resources to new business methodology and financial tracking, they are so important. We make sure we cover as many topics as we can. We go to get something for our business. I admit that these are purely selfish reasons, but that is why everyone should go. If you don’t go, it is like sticking your head in the sand, oblivious to what it is going on around you. This Show gives you a place to see all that is relevant and new in our industry. There is no better venue anywhere,” he says.

So, be selfish — for yourself and your business. Sign up now at TheRentalShow.com/Register for full or exhibits only registration. Just go so you don’t miss out.


5 Things Your Rental Business Should Do Now To Prepare for a Winter Disaster

By Diane Gouge, GAL Power

Image result for toronto ice stormImage result for toronto ice storm 1997It was 20 years ago this past December that a crippling ice storm rendered Eastern Ontario and Western Quebec powerless for weeks.  It had cities like Ottawa and Montreal declare states of emergency and left thousands of people and businesses without not only power, but heat and other essentials.  Fast forward to December 22, 2013, and the Greater Toronto Area had its own crippling ice storm with over a quarter of a million people and businesses again without power and heat, many for weeks.

If there’s one thing that we should learn from these events and others that we hear about daily in the news, it is to be more proactive, so we are not caught off-guard when a winter disaster strikes.  Lessons from these ice storms alone have endured years later and knowing how to plan for longer recovery periods for your business is essential when hours stretch into days or weeks.

If you haven’t already done so, you can begin by putting a basic plan together and following some of the tips below to ensure your business is prepared and will still be “open for business” when your customers need you!

Review Your Insurance PolicyImage result for insurance policy clipart

Review your insurance coverage to see if there are any areas that may need attention.  These could include areas that have been omitted in coverage or even the value of your equipment that need to be adjusted. Make sure that you have a copy of your policy in a secure location that is easily accessible in the event of a disaster.  It is also important to ensure that you have the phone number to contact your insurance company in the event you need to begin the claim process.

Have an Emergency Fund or Look at Business Continuity CoverageImage result for emergency fund clipart

Often in emergencies, you need to be sure you can get money for expenses to tide you over should your business operations be interrupted.  Ensure that you have an emergency fund or business interruption coverage for additional expenses that are sure to rise when a disaster strikes as insurance funds are often not paid out until well after the crisis is over.

Inventory Valuable Equipment

Image result for inventory clipartIt’s always good to have an up to date inventory list of all your equipment, but it is especially important to inventory your most valuable equipment and have photos taken of this equipment.  It is just as important to take photos of the outside of your building and internal main areas of your building so that you have both before and after images once a disaster has occurred.  This helps to streamline the insurance process and can help your business keep track of what areas to focus on first for repairs, etc.

Protect Against the Cold WeatherImage result for cold weather thermometer

Be Proactive!  Cover exposed piping so that you can prevent things like burst pipes.  (This can help immensely if you lose heat and power.)  Maintain your roof to ensure that you do not have heavy rooftop snow loads.  Keep trees trimmed and remove branches close to your business to minimize the risk of damage from high winds and storms.  Ensure drainage areas are kept clear for melting snow to drain away from your building to mitigate flooding issues and always store important business papers at least 3 feet from ground level. If you have a back-up generator, ensure it is properly maintained, so when you need it, you will have power.

Have a Contingency Plan

Image result for contingency plan clipartThis is a must!  Your plan should include where you could set up a temporary shop, get additional equipment, get power or heat if needed and where employees can work from if a disaster strikes so that you can continue to run your business.  Keep in mind that this could also include employees working from their homes or setting up a back up location for everyone to work from.  It is also critical to have access to any of your key systems that you need to run your business which may include software and computer systems and data that you can access that is stored on a cloud or remotely.  More importantly, ensure your employees are aware of what the plan entails and can execute it.

According to FEMA, almost 40 percent of small businesses never reopen their doors after a disaster and recent data from a CNBC/SurveyMonkey Small Business Survey also shows that most small business owners don’t think about the environment as a critical factor. (CNBC, 2017)

One thing is for sure, survival of your business is key and there are a lot of people that depend on it. If disaster does strike and you are prepared, you will have a much better chance that your business will not be posting an “out of business” sign.

Reference:

Morris, Chris. “Hurricane Alert: Why 40 Percent of Small Businesses Never Recover from a Disaster.” CNBC, CNBC, 18 Sept. 2017, www.cnbc.com/2017/09/16/hurricane-watch-40-percent-of-small-businesses-dont-reopen-after-a-disaster.html.


– April 2018 Members’ Meeting – 

Image result for crown verity

CRA Ontario Members Meeting will be hosted at Crown Verity in Brantford. Take this opportunity to see this industry leader behind the scenes and mingle with your fellow association members!

Registration form can be found here. Register early and don’t miss out!


Personal Emergency Leave – What you need to know

Image result for Personal Emergency LeaveOn January 1st, 2018, Bill 148, The Fair Workplace and Better Jobs Act 2017 came into effect in Ontario.  Most of us are familiar with the minimum wage provisions of the act but in addition to minimum wage increases there are a number of other things employers should be aware of, including new requirements for personal emergency leave.  We sat down with Peter Bonish, Pete’s Rentall, and CRA Ontario Secretary to discuss some of the things you need to know.

[CRA] What is Personal Emergency Leave?

[Pete] Personal Emergency Leave is a total of ten days of protected leave from work in each calendar year.  This applies to both full-time and part-time employees

[CRA] Is Personal Emergency Leave Paid?

[Pete] Of those ten days the first two days of leave are paid.  However the employee must have worked a minimum of one week to qualify for those two days of paid leave.

[CRA] Does Personal Emergency leave Accumulate each year?

[Pete] Personal emergency leave does not accumulate, instead it resets each calendar year to ten days.  Hire date does not affect personal emergency leave, an employee hired in December is entitled to ten days, and when January first arrives they will have another ten days available for that calendar year.

[CRA] What can Personal Emergency Leave be used for?

[Pete] An employee may take the leave for illness, injury, medical emergency or for an urgent matter.  The employer cannot ask the employee to provide a doctor’s note when they take the personal emergency leave.  Personal Emergency Leave does not have to be for a full day.  If an employee takes a personal emergency leave for half a day, or a third of a day, it can be counted for one of the ten days of leave.  Personal emergency leave may also be taken in groupings of days or even all ten days at once.

[CRA] What is an “Urgent Matter?” 

[Pete] An urgent matter is an event that is unplanned or out of the employee’s control, and can cause serious negative consequences, including emotional harm, if not responded to by the employee.

[CRA] How is the pay calculated?

[Pete] Depending on the method of compensation, the calculation of pay for the first two days of personal emergency leave will differ, for example a person paid an hourly wage is calculated by the number of hours they did not work during the missed shift.

[CRA] How does this effect Public Holiday Pay?

[Pete] The “last before, first after” rule still applies to public holiday pay, however if an employee takes a personal emergency leave prior to, or immediately after the statutory holiday then they still qualify for public holiday pay, because personal emergency leave will be considered a reasonable cause for missing the scheduled shift.

[CRA] What notice does an employee have to provide the employer?

[Pete] When the employee is taking personal emergency leave they should contact the employer prior to the start of the leave.  However, if it is not possible to do so then they may still take the leave and inform the employer as soon as possible.

[CRA] That’s a lot to digest in a shot period, where can I go to find more information?

[Pete] There are many other rules and conditions that apply to personal emergency leave and this article is meant to help make you aware of the new leave that your employees have available to them.

This brief review of personal emergency leave has been sourced from: https://www.ontario.ca/document/your-guide-employment-standards-act-0/personal-emergency-leave .  I would recommend that anyone involved with employee scheduling, attendance and/or pay take the time to review the guide that has been released by the Ontario government.

[i]                       Government of Ontario, Your Guide to the Employment Standards Act, Updated January 2nd 2018, Queen’s Printer for Ontario 2012-18,    https://www.ontario.ca/document/your-guide-employment-standards-act-0


The Rental Show 2018 is almost here. Don’t miss out!

The Rental Show® is a little less than a month away. If you haven’t already registered, do it now.

Why? Take a look at what you can’t afford to miss:

  • A full day of high-energy education.
  • More than 700 exhibitors on the trade show floor, with hundreds of Show-Only Specials.
  • Premium networking events that connect you with peers from around the world.
  • The keynote address featuring the Scott Brothers, Jonathan and Drew, stars of “Property Brothers” on HGTV.
  • Canadian Rental Association events, from the hospitality event to the general meeting.

If that isn’t enough, go for purely selfish reasons, says Doron Broadfoot, president of The Rent-It Store in Saskatoon, Saskatchewan, Canada.

Broadfoot has been attending The Rental Show for years. “Initially, we went to Show to see new products and purchase new products at the best prices we could find,” he says.

While that is still important, “the education and networking portions of the Show are now of more paramount importance to us. Things in our industry are changing so fast. With social media and so much of business conducted in that way now, the seminars that ARA provides on this and other topics have helped us tremendously. The whole gamut of topics that ARA presents, from human resources to new business methodology and financial tracking, they are so important. We make sure we cover as many topics as we can. We go to get something for our business. I admit that these are purely selfish reasons, but that is why everyone should go. If you don’t go, it is like sticking your head in the sand, oblivious to what it is going on around you. This Show gives you a place to see all that is relevant and new in our industry. There is no better venue anywhere,” he says.

So, be selfish — for yourself and your business. Sign up now at TheRentalShow.com/Register for full or exhibits only registration. Just go so you don’t miss out.

 


 

What is CERP?Image result for cerp ara

The Certified Event Rental Professional (CERP) program, offered exclusively by ARA, is the only rental-specific certification program for those in the party and event rental industry.

This in-depth, self-study program is for individuals who seek a competitive edge and professional credentials. Graduates deliver remarkable results that benefit both their clients and their rental company.

Why do I need it? The CERP program strengthens employee loyalty, creates a safer work environment and delivers:

  • A competitive edge by teaching industry best practices for increasing productivity and profitability.
  • Professional credentials that demonstrate your knowledge, expertise and commitment to the industry.
  • Remarkable results that exceed your clients’ expectations and increase referrals by building essential word-of-mouth.

Did you know that you can write your tents right here in Southern Ontario and you do not have to wait for the Rental Show? Contact a local Proctor today with any questions you may have. Michelle Nicol, CERP (Michelle@Higginseventrentals.com)

Click HERE for more information on being CERP certified today!


Young Professionals Network

Young professionals are the future of the equipment rental industry. That’s why we’re excited to invest in our future leaders through the ARA Young Professionals Network (YPN). This free membership benefit is administered by the ARA Foundation.

Why join? Our mission is to help you learn about the industry, advance your career and establish relationships that will not only help you grow personally and professionally but also ensure a vibrant industry for future generations. Benefits include:

  • Invitations to exclusive YPN events — including the annual YPN networking reception at The Rental Show and “40 Under 40” networking conferences.
  • Access to the online directory, listing all YPN members and their contact information.
  • Details on The Rental Show seminars that are geared toward young professionals.
  • A free subscription to Rental Management, the award-winning monthly magazine dedicated to the success of your equipment rental business.

 US$100,000 in scholarships available – Apply now!Image result for ARA scholarship

Diane Van Staveren with Stayner Rental in Stayner, Ontario, benefited from the scholarships offered by the ARA Foundation and its affiliate programs that include the Region 10 Dorothy Wellnitz and Doug Mitchell scholarships.  She is not alone. For the 2017-2018 school year alone, students from Toronto, Calgary and Grand Pointe received a total of US$9,000 in scholarship funding.  Just think how much funding Canadian students can receive for the 2018-2019 school year now that a record $100,0000 in scholarships is available. The only way to find out is to make sure the employees at your rental business or manufacturer/supplier operation know that:

  • 54 scholarships are available, ranging from US$750 to US$5,000 each.
  • Trade, undergraduate and graduate students can apply.Image result for scholarship

To help spread the word, display the scholarship poster that accompanies the November issue of Rental Management in your business for all to see.  “These scholarships can play a vital role in helping our employees gain the education they need and help our businesses and the entire industry become stronger,” says ARA Foundation Chair Rhonda Pedersen, vice president of Pedersen’s Rentals in Vancouver, British Columbia, Canada.  “Assisting students with these scholarships is a main priority of the ARA Foundation’s mission. Thanks to the generous support of those in the industry, the ARA Foundation — the philanthropic arm of the industry — can offer this significant amount of monetary assistance that can go a long way in defraying the high cost of education,” she adds.

Make sure those in your rental operation know about these scholarships and then have them apply at ARAfoundation.com/go/SA.

 

 

 

 

 

November Newsletter

 – November 2017 CRA Ontario Newsletter –

– Presidents Message – 

This industry truly is amazing!  Where else do you have the privilege to freely speak, network, and share ideas with your peers, suppliers, and competitors?  Your CRA Ontario Board of Directors is working hard at planning exciting upcoming events for future meetings.  You are a vital part of this association and your presence and support does matter!

On November 15th close to 60 rental operators and associate members joined us at Wacker Neuson in Mississauga.

What a great evening we had! The modern facility was quite impressive with numerous pieces of shiny new equipment ready to be shipped out to the customer. The hospitality shown by Dean Nasato, District Manager – Ontario/Manitoba for Wacker Neuson, and his team was second to none.  I would like to extend our thanks to Mike Kirwin, Senior VP of Business Development, and Ryan Mallough, Senior Policy Analyst for Ontario from the Canadian Federation of Independent Business for their very informative of upcoming changes to Ontario’s Employment Standards Act.

It certainly is mind boggling the amount of new legislation from our government coming down the pipeline, that could affect all of us. It is an ever-changing world that is becoming increasingly more complicated with more and more regulations.

The next members meeting is scheduled to be held at Higgins Event Rentals in Etobicoke on January 17, 2018. Mark your calendars and join CRA Ontario as we learn from Paul Tobey, CEO and Founder of Training Business Pros. We hope to see you there!

  • Lawrence Gingrich, CRA President


 


Upcoming January 2018 Meeting

Register today!


Download the Registration form here!

 


Trifecta Pays Off for CRA (Ontario) in Windsor

 By: Gord Ellis, Associate Director

The combination of Riverside Rentals (Tecumseh, ON), Festival Tent and Party Rentals (Maidstone, ON) and Economy Rental Centre (Leamington, ON) paid out huge winnings for the attendees of the CRA (Ontario) Members’ Meeting in the Windsor area on October 18th.

It has been some time since CRA held a meeting in that part of the Province, and the three Co-Hosts did not disappoint the almost 40 members in attendance. The day started with guided tours of each of the Co-Hosts’ facilities. Needless to say, the people on the tours were witness to three uniquely different and professionally run operations.

After the tours, the attendees gathered at the Windsor Yacht Club, where they were treated to breath-taking views, World Class hospitality, and mouth-watering cuisine. Guest speaker, Officer Matt Mitchell, Enforcement Officer from the Ministry of Transportation Ontario (MTO) was peppered with dozens of questions relative to MTO regulations, CVORs, non-compliance issues, etc. Officer Mitchell handled the barrage well, answering all questions with his own down to earth and matter of fact answers. Troy Grey from Orangeville Equipment Rentals was heard saying, “this guy is one of the best Speakers we have had in a very long time”.

Huge thanks goes out to Phil Morand (Riverside Rentals), Lea-Ann Suzor (Festival Tent and Party Rentals), and Greg Hutchinson (Economy Rental Centre) for Co-Hosting such a great event.

Windsor, just a word of warning…WE WILL BE BACK! Sooner than later!

 

 

What’s In It For Me? 

Why Attending “The Rental Show” is Good For Your Business
For those who have had the opportunity to attend The Rental Show in years past, you may agree that the following descriptions come to mind when thinking about your experience; Inspiration, Creativity, Motivation, Networking, Opportunities, Professional Growth, Knowledge and Profitability… to name a few.

With registration now open for the 2018 Rental Show, rental companies across the globe are deciding if they are attending The Rental Show 2018 in New Orleans. Furthermore, decisions are being made on who they are sending to represent their company, what they are hoping to buy from the tradeshow floor and what they are excited about learning from the many educational seminars.

By attending the rental show along with your team, you are investing in your staff and therefore investing in your company. You value the time, dedication and input these members of your team offer to your company. You see these employees as key stakeholders in your business and want to provide the tools necessary for them to continue to grow professionally and continue to be a strong representation of your company. The many industry professionals they will meet, the tips & tricks they will learn and the new and innovative products they will have the opportunity to see, are crucial in the professional development of your employees and will ensure they feel valued and motivated to assist in the successful growth of your company.

At a recent committee meeting at ARA headquarters in Moline, IL, a fellow committee member (Thanks Billy Haas, Crown Rental Inc, Minneapolis!) threw out the acronym “WIIFM” = What’s In It For Me?. Each business owner and employee hold value to the many different components of the rental show; some find value in the tradeshow floor and getting out there to see in person the new items being offered, trying that new pieces of machinery or touching that new fabric of linen. Some feel that the seminars hold the most value where they are able to learn a new marketing strategy, put their financial goals into play or learn all about new trends and how to implement them into their inventory. Some attendees feel that the networking opportunities are the key highlight to their rental show experience; reconnecting with fellow industry professionals you’ve met at past rental shows, which hopefully have resulted in word of mouth business & referrals. Regardless of your own personal reason to attend The Rental Show – the important part is that you attend and here’s a few reasons why you need to be there.

The Rental Show is a closed show which means that only rental industry professional are eligible to register and attend. There are no other tradeshows of it’s size, specific to our industry, to attend and network with people just like you and your staff. Across the globe, rental companies share the same issues and are more than happy to share experience, make suggestions and lend a hand to fellow industry professionals. In addition to networking with your peers, the tradeshow floor hosts more than 700 exhibitors with over 350 Show-Only Specials.

If you are a Tent & Event company, you have a day all to yourselves full of party specific seminars lead by and attended by likeminded rental operators. If you are a Construction & General Tool company, The Rental Show seminars are open ended and all-encompassing for both party & event and general tool & construction. Seminars being offered cover everything from sales to operations, marketing to installations, trends to problem solving; there is something for everyone regardless of your role in the company, age, experience or interests.

Getting to The Rental Show is a simple few click process using the travel tips and resources available to you via the ARA. Shuttle buses, exclusive post-show cruises, flights, rental cars, accommodations and airline transportation are all available to you via therentalshow.com. Booking your hotel has never been easier with all available options and pricing laid out in one resource via ONPEAK.

Each year, attendees look forward to the Keynote Speaker, who in the past have included big names such as Jay Leno, Magic Johnson, Peyton Manning and this year, the stars of HGTV’s “Property Brothers,” Jonathan and Drew Scott! For the first time at the Rental Show, the dynamic duo will be on the tradeshow floor after their keynote for a meet & greet and photo op – how cool is that!

Your Regional Reception are a great opportunity to kick back and relax with some of your local industry friends who you may not have seen in the seminars or on the tradeshow floor yet – there are after all, nearly 6000 attendees from over 2500 rental companies. Another great evening even is the Young Professionals Network which are always a fun way to unwind and have some fun with your colleagues.

Don’t forget to visit all of the hot spots New Orleans has to offer; Bourbon Street, the French Quarter, Jackson Square, Frenchmen Street, Steamboat Natchez, the Garden District. Hop on a bus tour to get the real history of NOLA and make sure to set aside a few hours to sit on the patio of Café Du Monde and enjoy a piping hot cup of coffee with a plate of the world famous Beignets all to yourself.

Last but not least… we cannot forget about the world famous rental show bag you get upon registration! Who doesn’t love collecting all of the tradeshow floor swag including product books, samples, mini skids and scale model size machinery? One might even suggest bringing an additional suitcase strictly for the show swag you will collect and bring back to your colleagues and clients.

Take what you have learned at The Rental Show and share it with your staff. Pass along the motivation and ideas you collected for those who stayed behind to hold down the fort. For more tips and tricks on taking what you learned at the Rental Show and putting it into action – check out our CRA Ontario March 2017 newsletter article “YOU’RE BACK FROM THE RENTAL SHOW… NOW WHAT? Putting What You Learn at the Rental Show Into Action!” http://www.crarental.org/fileuploads/CRS_CRANewsletter_MAR17_JLR-FINAL.pdf

By: Michelle Nicol, CERP | Account Manager & Festival Specialist, Higgins Event Rentals | Director At Large, CRA Ontario

Product Image

What is CERP?Image result for cerp ara

The Certified Event Rental Professional (CERP) program, offered exclusively by ARA, is the only rental-specific certification program for those in the party and event rental industry.

This in-depth, self-study program is for individuals who seek a competitive edge and professional credentials. Graduates deliver remarkable results that benefit both their clients and their rental company.

Why do I need it? The CERP program strengthens employee loyalty, creates a safer work environment and delivers:

  • A competitive edge by teaching industry best practices for increasing productivity and profitability.
  • Professional credentials that demonstrate your knowledge, expertise and commitment to the industry.
  • Remarkable results that exceed your clients’ expectations and increase referrals by building essential word-of-mouth.

Did you know that you can write your tents right here in Southern Ontario and you do not have to wait for the Rental Show? Contact a local Proctor today with any questions you may have. Michelle Nicol, CERP (Michelle@Higginseventrentals.com)

Click HERE for more information on being CERP certified today!


Young Professionals Network

Young professionals are the future of the equipment rental industry. That’s why we’re excited to invest in our future leaders through the ARA Young Professionals Network (YPN). This free membership benefit is administered by the ARA Foundation.

Why join? Our mission is to help you learn about the industry, advance your career and establish relationships that will not only help you grow personally and professionally but also ensure a vibrant industry for future generations. Benefits include:

  • Invitations to exclusive YPN events — including the annual YPN networking reception at The Rental Show and “40 Under 40” networking conferences.
  • Access to the online directory, listing all YPN members and their contact information.
  • Details on The Rental Show seminars that are geared toward young professionals.
  • A free subscription to Rental Management, the award-winning monthly magazine dedicated to the success of your equipment rental business.

 US$100,000 in scholarships available – Apply now!Image result for ARA scholarship

Diane Van Staveren with Stayner Rental in Stayner, Ontario, benefited from the scholarships offered by the ARA Foundation and its affiliate programs that include the Region 10 Dorothy Wellnitz and Doug Mitchell scholarships.  She is not alone. For the 2017-2018 school year alone, students from Toronto, Calgary and Grand Pointe received a total of US$9,000 in scholarship funding.  Just think how much funding Canadian students can receive for the 2018-2019 school year now that a record $100,0000 in scholarships is available. The only way to find out is to make sure the employees at your rental business or manufacturer/supplier operation know that:

  • 54 scholarships are available, ranging from US$750 to US$5,000 each.
  • Trade, undergraduate and graduate students can apply.Image result for scholarship

To help spread the word, display the scholarship poster that accompanies the November issue of Rental Management in your business for all to see.  “These scholarships can play a vital role in helping our employees gain the education they need and help our businesses and the entire industry become stronger,” says ARA Foundation Chair Rhonda Pedersen, vice president of Pedersen’s Rentals in Vancouver, British Columbia, Canada.  “Assisting students with these scholarships is a main priority of the ARA Foundation’s mission. Thanks to the generous support of those in the industry, the ARA Foundation — the philanthropic arm of the industry — can offer this significant amount of monetary assistance that can go a long way in defraying the high cost of education,” she adds.

Make sure those in your rental operation know about these scholarships and then have them apply at ARAfoundation.com/go/SA.

 

 

 

 

 

October 2017 Newsletter

 – October 2017 CRA Ontario Newsletter –

– Presidents Message – 

Greetings to all this fall October day.After a cool wet summer in our area, landscapers and contractors have been able to regain some lost ground with “finally” some beautiful fall weather here over the past few weeks.

September kicked off with the annual CRA Ontario Golf tournament held at Springfield Golf and Country Club in Guelph. The event was another resounding success with record attendance of nearly 100 golfers! Special thanks to Gord and his team for a fantastic job once again! We hope to see you all there again next year.

For the October meeting we will be heading to southwestern Ontario to Riverside Rentals in Tecumseh, with tours at Economy Rental in Leamington and Festival Tent & Party Rentals in Maidstone. We hope many of you will make the trip down for an evening of networking with your fellow peers in the industry. Regretfully I will be unable to attend as I will be out in the Maritimes on a moose hunt that week, so we hope to see you all the November meeting.

Thinking ahead to the ARA Show, Oct 31st is the deadline for the early bird registration for $99, after which the price goes up. So get your registrations in before the end of the month! Hotels have also been filling up really fast from what I am hearing so you may want to think of booking a room as well, otherwise you may be bringing a tent and sleeping bag!

 


CRA National Director, Colin Wilson, Presenting the Award for Supplier Of The Year to Matt Rahn of SkyJack. Thank you to SkyJack for your amazing contribution to our Industry and Association! 

 

Kim Rixon, CRA Ontario Vice President

As the seasons change from summer to fall we, in the event rental industry, start to think about ways of keeping busy and generating income over the slower months.  It’s a great time to do analysis on rental items and see what has performed well and what should go out in a blaze of glory.  Now is the season for going over inventory to ensure it is in tip top condition after a season of being used and abused by customers and employees alike.

This time of year always brings a certain amount of sadness for me, not only for the shorter hours and onset of seasonal depression on the horizon but for the decrease in employee banter and excited chatter in the mornings.  Don’t get me wrong, people are still chattering away in the mornings, there are just less of them.

We lose many seasonal staff back to school at the end of August and I often wonder what happens to them after they leave our doors for the last time that season; will they come back in the spring or find a new and equally exciting opportunity somewhere else or will they just decide that one season was enough.  I suppose some people don’t realize that the event industry is very labour intense although I’m not sure how they thought those tents erect themselves?  Whatever the case there are always employees who stand out as stellar employees and those, who if you saw them next week you’d quickly hide behind the sale items at the end of an aisle in the grocery store.  It is always rewarding to run into former employees, ask what they are doing now and hear how they’ve grown as people.  Some, you just know right from the start that they are going to be something special so to know that you had a part of getting them to where they are today is an immensely satisfying feeling.

That’s why it hurts so much when government decides they want more of your already small piece of the pie.  With the new changes to minimum wage in Ontario and now the proposed changes to Corporate Tax structure coming into effect January 1, 2018 our already hard hit industry is going to more hurdles and challenges to face.  If you are thinking of handing your business down to your kids or even selling to a family member, you will want to inform yourself of the proposed changes as they will directly affect you.  How much more of your hard earned dollars are you willing to give to the government without a fight?    As a small business owner you have employed countless people over the years because you had a vision and a desire to accomplish something bigger than yourself so what have you been labouring your whole working career for?  If these proposed changes come through there might not be much of your empire left to retire on or pass on to your kids.  I urge you to read up on these proposed changes which were introduced in July when most of us were too busy to breathe, talk to your accountant and then start contacting your MP and pushing back against these proposed changes.  We, as an Association, have a large voice and it’s time we let our voice be heard.

I am looking forward to seeing all of you in Windsor October 18 for the member’s meeting with Riverside Rentals, Festival Tent and Party Rentals and Economy Rental.  You won’t want to miss this event!

*Disclaimer:  The thoughts and opinions expressed in this article are solely those of Kim Rixon and do not necessarily reflect the opinions of the Canadian Rental Association or its members or its local Associations.*


— Save The Date – November 2017 Member Meeting —


CRA (ON) 2017 GOLF TOURNAMENT A HUGE SUCCESS…ONCE AGAIN!

Springfield Golf and Country Club just outside of Guelph, ON once again hosted our Annual Golf Tournament. Sunshine, blue skies, and unseasonably warm temperatures greeted the golfers at Springfield on September 19th.

Those in attendance experienced many new things this year. The almost 100 “duffers” saw many new faces at our tournament, an increase in Sponsorship Commitments, and more special hole challenges to mention but a few.

CRS Contractors Rental Supply donated their Cadillac Golf Cart to help us raise money for a local charity. Golfers were able to buy draw tickets for a chance to Ride the Cadillac for the day. The draw generated $350, which was matched by the Golf Tournament Committee, for a Grand Total of $700 which was donated to the Children’s Foundation of Guelph and Wellington at the cheque presentation during the Awards Banquet. A special thank you goes out to Kevin Roberts of CRS who offered the cart to us and arranged for its delivery to and from the golf course.

At the end of the day, the best score was a whopping 10 under shot by the stacked team of Colin Goheen, TJ Johnson, Brad Zanini and Steve Ransom.

Special Hole Winners

Hole #1- Closest to the Hose – Corey Colarossi – Sponsored by National Hose

Hole #4 – Closest to the Pin – Pat Flannery (who actually got a Hole in One!). Sponsored by RentQuip

Hole #7- Hole in One Challenge – No Winner, but Scott Todd was the Closest          Sponsored by SkyJack

Hole #9 – Hole in One Challenge – No Winner, but Allan Dengo was the Closest          Sponsored by DeBoer’s Equipment

Hole #10 – Laser Drive – Bryan Long – Sponsored by Cavalier Industries Ltd.

Hole #11 – Womens’ Long Drive – Lucie Giroux – Sponsored by Muskoka Party Rentals

Hole #12 – Hole in One Challenge – No Winner – Sponsored by A World of Rentals

Hole #13 – Longest Putt with a Reverse Putter – Colin Goheen – Sponsored by CRA (Ontario) Hole#16 – Mens’ Long Drive – Corey Colarossi – Sponsored by Wacker Neuson

Hole #17 – Closest to the Pin – Colin Goheen – Sponsored by The Toro Company

Hole #18 – Longest Putt Sunk – Jonathan Heathcote – Sponsored Vermeer

The Putting Contest Winner was Al Carruthers

A great big THANK YOU goes out to all the incredible Sponsors, too numerous to list here. A list of Sponsors appears on the CRA (Ontario) website www.craontario.org

The date for next year’s tournament has tentatively been booked for Tuesday September 18, 2018…MARK YOUR CALENDAR!

Serious about profit? Attend The Rental Show 2018

There’s no better place than The Rental Show® to discover new products, learn best practices and gain valuable connections that can boost your business as well as your bottom line. So, if you are really serious about profit, then you need to attend the 2018 Show, Feb. 18-21 in New Orleans.

Here are just a few highlights of what the 2018 Show will offer:

  • A full day of education on Sunday, Feb. 18: Learn about everything from sales excellence and social media marketing to customer service and success management.
  • More than 700 exhibitors: See new equipment, ask questions and save money on exclusive Show-Only Specials available just during the trade show.
  • Networking events: Connect with peers from around the world at the the Lunch with ARA, the ARA Foundation Charity Auction and Reception, the Young Professionals Network Reception and the Bayou Bash at the House of Blues on Feb. 20.
  • Keynote address: Become inspired by the Scott Brothers, Jonathan and Drew, stars of “Property Brothers” on HGTV. Then have your photo taken with them between 10:30 and 11:30 a.m. in the ARA Resource Center.
  • Canadian Rental Association events: Network with your Canadian peers at the hospitality event from 7 to 10 p.m. at the Generations Hall on Sunday, Feb. 18, and then attend the general meeting from 4 to 5 p.m. Monday, Feb. 19.

These benefits and so many more are waiting for you this February in New Orleans. Registration opens Tuesday, Sept. 5. Sign up early to take advantage of the special full registration rate of US$119. This rate, good through Oct. 31, includes all three days of the trade show, education on Feb. 18 and the keynote session on Feb. 19.

In addition to registering, book your room at the official Canadian Rental Association hotel, the Hilton New Orleans Riverside. The member rate is US$227 per night. It’s a great location — adjacent to the Ernest N. Morial Convention Center and the Outlet Collection at Riverwalk as well as near Harrah’s Casino, the famous New Orleans streetcar lines and just a few blocks from the French Quarter.

Benefit yourself and your business. Register beginning Sept. 5 at TheRentalShow.com.

 



Build your financial success with the new Cost of Doing Business Report

Nancy Snell, CERP, owner of NJS Design Event & Party Rentals in Clinton, has been relying on the Cost of Doing Business Report from the American Rental Association for years to be more competitive and financially successful. “We use the information as benchmarks to measure our business against and provide insight into what others are doing, what we need to shoot for and what areas we excel at,” she says.

After looking at her return on investment, Snell saw “what others in the industry were producing per square foot. After that, we culled the inventory from our warehouse that was not making money because every square foot of inventory in the warehouse has to be producing revenue,” she says.

Neil De Jong, owner of Industrial Tools & Equipment Rentals in Hamilton, is just getting started at using this report. “My rental peers have been using it for a long time and I thought it was time to compare our business with other similar operations to see how we fare. Maybe we can find areas to improve,” he says.

See how you can build your success by accessing the brand-new online report that offers:

  • A rental-specific on-demand report.
  • Industry benchmarking data, including key financial ratios.
  • A profit improvement guide.

The cost is $350 for members. Those who participated in the Cost of Doing Business survey will receive access for free.

For more information and to purchase the report, go to ARArental.org/go/CODB. For questions, contact ARA’s Member Services at 800-334-2177.



Image result for and the winner is

image

The CRA (Ontario) Board of Directors sends their CONGRATULATIONS to Darryl Lampkin and the entire Echo Rental Team on recently being voted the BEST EQUIPMENT RENTAL STORE in Sudbury by readers of the Sudbury Star!

 


Young Professionals Network

Young professionals are the future of the equipment rental industry. That’s why we’re excited to invest in our future leaders through the ARA Young Professionals Network (YPN). This free membership benefit is administered by the ARA Foundation.

Why join? Our mission is to help you learn about the industry, advance your career and establish relationships that will not only help you grow personally and professionally but also ensure a vibrant industry for future generations. Benefits include:

  • Invitations to exclusive YPN events — including the annual YPN networking reception at The Rental Show and “40 Under 40” networking conferences.
  • Access to the online directory, listing all YPN members and their contact information.
  • Details on The Rental Show seminars that are geared toward young professionals.
  • A free subscription to Rental Management, the award-winning monthly magazine dedicated to the success of your equipment rental business.

 

 

 

 

 

 

September 2017 Newsletter

 – September 2017 CRA Ontario Newsletter –

Greetings to All

What a summer we have had here in southern Ontario, if summer is what you can call it. For the most part it has been a wet season, and now here we are in September with kids going back to school again. Where does time go to?

For all of us here at Broadline Rentals, it has been a crazy summer as we are in the midst of building a brand new facility on Hwy. 6, south of Mount Forest. Construction has been going well and we hope to have the project completed and ready for a Grand Opening and Ribbon Cutting Ceremony in the spring of 2018. We will keep you posted!

The CRA (Ontario) Board has been hard at work planning exciting events for the upcoming fall/winter Members’ Meetings. First up is the annual CRA (Ontario) Golf Tournament at Springfield Golf & Country Club in Guelph on Tuesday September 19th. Gord Ellis and his dedicated Committee are making the final arrangements for what is sure to be a fantastic tournament! Take a day off from the frantic pace of summer, and join your fellow peers for a day of networking and fun. You won’t be disappointed. We hope to see you there!

In October our Members’ Meeting will be traveling up Hwy. 400 to Sudbury. Board Members Darryl Lampkin from Echo Rental & Supply and Peter Bonish from Pete’s Party and Tent Rentall have been planning this important meeting for months. The last time we held a Members’ Meeting in Sudbury, we had over 60 members in attendance, and people are still talking about it! Mark your calendar for October 18th to be in Sudbury, and watch your email for more details and Registration information.

As always, you can keep updated and see what’s happening with your Local association by going to www.craontario.org.

On behalf of your Board, we are looking forward to seeing you at the many upcoming events.

The CRA Ontario Board is very excited to welcome Dustin Hubert as 2nd Vice President!

Dustin Hubert is Operations Director at GAL Power Systems. “After being laid off from a job in the automotive industry in 2010, I found myself in an entry level, inside sales role at a specialty rental company in Mississauga (LM Temperature Control). After quickly learning the business, I played an integral role in growing the business. Not only did I contribute in increasing sales but also helped develop and implement systems and procedures that would eventually allow the business to grow 20% year over year in revenue. Now with almost a decade in the rental industry, I obviously have a passion for it. I have recently joined the Ontario chapter of the Canadian Rental Association. I hope to be an active contributor, use my energetic, outgoing personality to help promote our industry.” If you’ve had the pleasure to speak with Dustin, you will see for yourself that he is indeed a fun and energetic individual! We look forward to working with Dustin and encourage members to say hello at the Golf Tournament!

Image result for dustin hubert gal power

Dustin can be reached at 905-564-4888 x 2002 or d.hubert@galpower.com

 

 

 


The CRA Ontario Board is excited to return to the Windsor area for our October 2017 Member Meeting!

Our Host will bImage result for save the date cliparte Phil Morand from Riverside Rentals in Tecumseh.

Economy Rental Centre in Leamington and Festival Tent & Party Rental in Maidstone will be Co-Hosting our meeting.

Join your fellow CRA Ontario Members and board for an evening of networking, a delicious dinner and fun!

Dinner Venue, Guest Speaker announcement, Accommodations and Registration forms to follow shortly.

 

 



The next stop on the PGA Tour (aka CRA (Ontario) 2017 Golf Tournament) is at Springfield Golf and Country Club in Guelph on Tuesday September 19th.

Some of the things the golfers can expect are:

  • Eleven Special Holes including three Hole in One Challenges
  • Six Trophy Holes including the Longest Putt with a Reverse Putter
  • Networking with Industry Professionals
  • Some new faces
  • A chance to ride in a Cadillac Golf Cart (courtesy of Contractors Rental Supply)
  • Supporting a local charity (Children’s Foundation of Guelph and Wellington)
  • Incredible Draw Prizes
  • World Class Golf
  • Cartoon Bob

The Golf Committee is excited about the increase in the number of golfers, the increase in the number of sponsors, and the increase in the number of new faces registered for this annual event.

If you attended the golf tournament last year and had a great time, the Committee promises an even bigger and better tournament this year.

For more information, Registration and Sponsorship Forms, please go to www.craontario.org

See you on the Links!

Click here for Registration Form

For more information on the Golf Tournament, please go to: www.craontario.org

  *While you’re here, book your room at the Fairfield Inn & Suites by Marriott 35 Cowan Place, Guelph  (519)763-2339  

 

Serious about profit? Attend The Rental Show 2018

There’s no better place than The Rental Show® to discover new products, learn best practices and gain valuable connections that can boost your business as well as your bottom line. So, if you are really serious about profit, then you need to attend the 2018 Show, Feb. 18-21 in New Orleans.

Here are just a few highlights of what the 2018 Show will offer:

  • A full day of education on Sunday, Feb. 18: Learn about everything from sales excellence and social media marketing to customer service and success management.
  • More than 700 exhibitors: See new equipment, ask questions and save money on exclusive Show-Only Specials available just during the trade show.
  • Networking events: Connect with peers from around the world at the the Lunch with ARA, the ARA Foundation Charity Auction and Reception, the Young Professionals Network Reception and the Bayou Bash at the House of Blues on Feb. 20.
  • Keynote address: Become inspired by the Scott Brothers, Jonathan and Drew, stars of “Property Brothers” on HGTV. Then have your photo taken with them between 10:30 and 11:30 a.m. in the ARA Resource Center.
  • Canadian Rental Association events: Network with your Canadian peers at the hospitality event from 7 to 10 p.m. at the Generations Hall on Sunday, Feb. 18, and then attend the general meeting from 4 to 5 p.m. Monday, Feb. 19.

These benefits and so many more are waiting for you this February in New Orleans. Registration opens Tuesday, Sept. 5. Sign up early to take advantage of the special full registration rate of US$119. This rate, good through Oct. 31, includes all three days of the trade show, education on Feb. 18 and the keynote session on Feb. 19.

In addition to registering, book your room at the official Canadian Rental Association hotel, the Hilton New Orleans Riverside. The member rate is US$227 per night. It’s a great location — adjacent to the Ernest N. Morial Convention Center and the Outlet Collection at Riverwalk as well as near Harrah’s Casino, the famous New Orleans streetcar lines and just a few blocks from the French Quarter.

Benefit yourself and your business. Register beginning Sept. 5 at TheRentalShow.com.

 


 


 

 


The Canadian rental market has seen many changes over the past few years, but none as busy or as noteworthy as the past year.  There has been any acquisitions both big and small.  The most noteworthy include many of the largest rental companies in North America, but there are some new comers that are becoming some of Canadas fastest growing rental companies.

The largest of them all, United Rentals ($4.2B in 2016) has recently acquired Cummins rental fleet and will immediately begin serving their customer base.  To maintain customer and fleet continuity, a small number of Cummins employees in the U.S. and Canada have joined United Rentals.

Image result for sales increase graphicSecond on the list is Sunbelt ($1.8B in 2016).  After their 1st Canadian acquisition of GWG Rentals in western Canada in 2014 they have recently acquired CRS with 28 locations across Ontario for $275M.

Hertz Rentals has divided its equipment rental business from it car rental business and re-branded as Herc Rentals in the US only.  Due to a naming conflict with another rental company in Canada, they will remain Hertz Equipment Rentals.  Hertz Equipment was number 3 with $1.3B in 2016.

Blue Line rentals and Aggreko round out the top 5 in revenue but haven’t made any significant moves in recent years in their North American rental operations.

Toromont has just added 45 branches in Quebec and the Maritimes by acquiring its rival Hewitt for $1.02B.  Toromont noted the acquisition as a way to take advantage of government infrastructure spending and a recovery of metal prices.

Cooper equipment as been touted as “Canada’s fastest growing rental company”.  Backed by SeaFort Capital, Cooper went from 6 location in the GTA to 21 location throughout Ontario and Quebec via the purchase of SMS Rents in 2015.  They have recently expanded into western Canada with their most recent purchases of Alberta Lift Equipment and 4-Way Equipment.  Cooper has plans to continue to expand in both Western and Eastern Canada.

It will be interesting to see what Q4 2017 and 2018 will bring to our industry.  Certainly seems like more exciting times ahead.

 

Dustin Hubert, 2ND Vice President



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The CRA (Ontario) Board of Directors sends their CONGRATULATIONS to Darryl Lampkin and the entire Echo Rental Team on recently being voted the BEST EQUIPMENT RENTAL STORE in Sudbury by readers of the Sudbury Star!

 


 

Young Professionals Network

Young professionals are the future of the equipment rental industry. That’s why we’re excited to invest in our future leaders through the ARA Young Professionals Network (YPN). This free membership benefit is administered by the ARA Foundation.

Why join? Our mission is to help you learn about the industry, advance your career and establish relationships that will not only help you grow personally and professionally but also ensure a vibrant industry for future generations. Benefits include:

  • Invitations to exclusive YPN events — including the annual YPN networking reception at The Rental Show and “40 Under 40” networking conferences.
  • Access to the online directory, listing all YPN members and their contact information.
  • Details on The Rental Show seminars that are geared toward young professionals.
  • A free subscription to Rental Management, the award-winning monthly magazine dedicated to the success of your equipment rental business.

2017 CRA Ontario Golf Tournament – September 19

Join us for the CRA Ontario Golf Tournament September 19 at Springfield Golf & Country Club, Guelph, ON

Full Registration includes:

18 Holes of Golf     *       Golf Cart      *      Halfway House Lunch      *      Grab Bag      *     Dinner Banquet      *      Chances to WIN Draw Prizes      *      Shotgun Start      *      Putting Contest      *      Trophy Holes      *      Hole in One Competition      *      Cartoon Bob      *      Networking Opportunities      *      “A Ton O’ Fun”

Click the link below for your Registration Form

CRA ON 2017 Golf Tournament Registration Form

*Attention Associate Members*

The 2017 Golf Tournament Committee has a DEAL for you! Register TWO and get ONE FREE*

CRA ON 2017 Golf 3 for 2 Registration Form

While you’re here, book your room at the Fairfield Inn & Suites by Marriott 35 Cowan Place, Guelph  (519)763-2339  

*Block of rooms reserved under “CRA Ontario” until August 31