Terms, Conditions & Privacy Policy

Privacy Policy

We know that your privacy is important to you. We collect, use and disclose your information for one reason: to serve you better. Information collected by the Canadian Rental Association (CRA), or CRA Ontario  is used to maintain effective communication, and provide you with the services you want. General and Associate members may acquire the membership list for direct mail marketing.Collection and Use of Contact InformationWe will collect personal information that you provide us with when you:

  • Join as a member of CRA
  • Register for or Attend a Trade Show
  • Register for or Attend a Golf Tournament
  • Register for or Attend a chapter meeting/event
  • Purchase a product or service from CRA or CRA Ontario

We may also collect information about you from our service providers/endorsed suppliers.

Online Contests, Questions or Surveys

When you ask a question, participate in a survey, or enter a contest (sponsored by CRA or CRA Ontario), through our websites, we may collect your name, address, phone number, email address, and company name. We use this information to administer your participation. We may collect the IP (Internet protocol) addresses, and other related information such as page requests, browser type, of visitors to our websites. We use this information to monitor and improve our sites.

Access to Personal Information

You may request access to the personal information we have on file. It may be “stored” differently, depending on the department. Please make your request in writing to CRA Ontario’s Privacy Officer, stating which personal information you are requesting. We will try to respond to such requests as soon as possible, and will advise you if for some reason we cannot respond right away.

How to Contact Us

1100 South Service Rd
Suite 217
Stoney Creek, ON, L8E 0C5

Phone: 905-643-2333

Email: info@crarental.org

Refund/Exchange Policy

After you are registered for an event cancellations must be submitted no later than fourteen (14) days prior to the event.  We cannot refund or exchange unused tickets/registrations

Pricing on Website

All pricing listed on the website is in Canadian Dollars

Assumption of Consent.

Please note that non-response to this notification will indicate your consent to the above mentioned uses and disclosures. Should you have any questions or concerns regarding this letter, please contact our Privacy Officer.